Terms and Conditions - Seven Sisters Skip Hire
Welcome to Seven Sisters Skip Hire. Please read these Terms and Conditions carefully before hiring a skip from us. By hiring our services, you agree to abide by the following terms, ensuring a smooth and efficient experience for both parties.
Booking and Payment Terms
Reservation Process
To reserve a skip, you must provide accurate information regarding the type of waste, size of the skip, and the desired delivery date. Bookings can be made online, over the phone, or in person. We recommend booking in advance to secure availability, especially during peak seasons.
Payment Methods
We accept various payment methods, including credit/debit cards, bank transfers, and cash (where applicable). Payment is required at the time of booking to confirm your reservation. All transactions are processed securely to protect your financial information.
Delivery and Collection
Delivery Schedule
Our delivery team will arrive at the agreed-upon time window. Please ensure that access to the delivery location is clear and unobstructed. Delays may occur due to traffic or unforeseen circumstances, but we strive to keep you informed of any changes.
Collection Procedures
Once the rental period has ended, our team will collect the skip. Please ensure that the skip is ready for collection, with all your waste securely contained. If the skip is not ready, additional fees may apply for extended rental time.
Usage Guidelines
Acceptable Waste
- General household waste
- Garden refuse
- Construction and demolition waste
- Commercial waste
Ensure that all waste is neatly packed and does not exceed the skip's capacity. Overfilling the skip can lead to safety hazards and may incur additional charges.
Prohibited Items
- Hazardous materials (e.g., asbestos, chemicals)
- Electrical appliances containing refrigerants
- Medicines and pharmaceuticals
- Tyres and batteries
Including prohibited items can result in fines and the removal of the skip from the rental agreement.
Rental Period and Extensions
The standard rental period is specified in your booking confirmation. If you require the skip for a longer period, you must request an extension prior to the expiry of the current rental. Extensions are subject to availability and may incur additional costs.
Fees and Charges
Late Returns
Returning the skip after the agreed rental period without prior arrangement will result in a late fee. The amount depends on the length of the delay and is detailed in your rental agreement.
Additional Fees
Additional charges may apply for:
- Overfilling the skip
- Containing prohibited items
- Damaging the skip
- Requesting services outside the standard offerings
All fees will be outlined in your rental contract and must be settled upon collection of the skip.
Liability and Insurance
Seven Sisters Skip Hire is not liable for any damage to property or injury caused by the improper use of the skip. We recommend obtaining appropriate insurance coverage for large projects. By hiring our skip, you accept full responsibility for its use and any consequences arising from misuse.
Cancellations and Refunds
Should you need to cancel your booking, please notify us at least 48 hours in advance. Cancellations made within this period may be eligible for a full or partial refund, depending on the circumstances. Refunds will be processed using the original payment method.
Customer Responsibilities
- Ensure accurate information is provided during booking
- Maintain the skip in a suitable condition
- Adhere to all usage guidelines
- Report any issues or damages immediately
Failure to comply with these responsibilities may result in additional charges or termination of the rental agreement.
Dispute Resolution
Any disputes arising from the use of Seven Sisters Skip Hire services will be addressed promptly and fairly. We encourage customers to communicate concerns directly with our support team to reach an amicable resolution. If a satisfactory agreement cannot be reached, the matter may be escalated to an independent third party for arbitration.
By hiring a skip from Seven Sisters Skip Hire, you acknowledge that you have read, understood, and agree to these Terms and Conditions.